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MichaelManosAsked on December 29, 2017 at 2:15 PM
Hi Team,
The form does not appear on webpage after copying source code and saving to website. Any suggestions?
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Richie JotForm SupportReplied on December 29, 2017 at 3:01 PM
Hello,
There might be a conflict on the java script of the Lightbox and your website.
Can you try using the IFrame code of your form?
Let us know how it goes.
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MichaelManosReplied on December 29, 2017 at 3:43 PMYes I can try. Does that mean the Light Box style will not work?
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MichaelManosReplied on December 29, 2017 at 3:43 PMOk it works. But in mobile mode the text and fields are cut off. I have
the mobile responsive widget installed too.
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MichaelManosReplied on December 29, 2017 at 3:43 PMI would rather the light box style than the Iframe. It was working
previously on my website but not just shows a blank page. Even when I
preview on your website the cta button to test the lightbox form is not
present..
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Richie JotForm SupportReplied on December 29, 2017 at 4:30 PM
Can you embed the lightbox in your form again so we can test it out, sorry for the inconvenience.
CTA button? Did you mean preview or customize buttons in the LightBox?
Try clearing the form cache.