Themes: The Solid Theme persists regardless of what theme is applied

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    japostol
    Asked on December 29, 2017 at 02:33 PM

    I chose a form template from the list provided and wanted to change the theme. The form is still showing many styles from the template theme instead of the new one chosen and the form looks different in the builder than it does in Preview mode.

    Two screen shots attached.

    1514575913screen2.JPG

    1514575951screen1.JPG

  • Profile Image
    Jim_R
    Answered on December 29, 2017 at 04:36 PM

    This is odd - I've been fiddling around with other themes and forms but this only happens on your form https://www.jotform.com/73624964438972 and cloned copies of it. Looks like the SOLID THEME persists regardless of which theme I try to apply.

    I cleared your account's Form Cache (and mine) but the theme still persists on both your form and my clone.

    So, I escalated this to our Devs and although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update.

  • Profile Image
    japostol
    Answered on December 29, 2017 at 05:43 PM
    Thank you, I did clear the cache and tried cloning and other browsers as well, nothing worked. Really weird. Thanks for getting back to me and Happy New Year!
    ...
  • Profile Image
    Jim_R
    Answered on December 29, 2017 at 06:20 PM

    The issue isn't present on other forms that I tested so it's highly likely that it's isolated to that form alone (and clones of it). We'll know more once our developers had a look at it. Happy New Year to you too! 😊