- travismillardAsked on December 29, 2017 at 05:58 PM
Ever since I converted to a paid user, the DropBox integration does not work. When I upload a file via the form, the file is not in my DropBox.
This worked when I was on the free plan but not when I am a paid user.Page URL:
- JotForm SupportjonathanAnswered on December 29, 2017 at 08:04 PM
I test the Dropbox integration just now, but so far I could not reproduce the issue you reported.
The uploaded file in the submitted form was in the Dropbox folder.
Can you please try also removing first the integration and redo the process. Perhaps it just need to be refreshed.
Let us know if issue persist.