Signature widget is not working

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    angeladiane
    Asked on December 29, 2017 at 06:29 PM

    I have clients sign the bottom our my contract, and lately some have said they cannot sign or write anything in the box, is there a way to fix this?

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    John_Benson
    Answered on December 29, 2017 at 08:36 PM

    I checked the page URL you have provided to test the Signature widget and I was not able to replicate the issue. Here's my screen capture of my test:

    1514597720355353zasz.gif

    Please try re-embedding the form using the iFrame method. Here's a guide you can follow: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code