- dailyadrenalineAsked on December 29, 2017 at 10:03 PM
Our form on http://dailyadrenaline.org/ (under the "Give Once" button) or direct link https://form.jotform.us/71803933230147 has a Single Choice Properties button for people to mark "Yes" if they would like their donation to remain anonymous.
For some reason when a form is submitted no info comes through for the Anonymous single choice property. The field doesn't show up in an excel export on under view submissions. Do we have something set up improperly?
Screen Shot attached of form submission
- JotForm SupportEltonCrisAnswered on December 30, 2017 at 03:26 AM
It wasn't in your email notification template so I added it. Please check it now.
It is not displayed in your form submissions page because they were empty. Empty fields are hidden in the submissions page by default but you can show them.
- dailyadrenalineAnswered on January 14, 2018 at 09:30 PM
Hi there, thanks for the response on this. I'm still having an issue though. When the "yes" radio button under anonymous is checked on a submission it still comes through as "-" within Jotform. I just ran a new test charge for $1 and made sure to check "yes" under anonymous.
- dailyadrenalineAnswered on January 14, 2018 at 09:32 PM
It's weird - if the "yes" is checked when you hit submit it unchecks the yes. A donation amount is not required to submit so if you wanted to test with just a name and fake email and check anonymous you could.
- JotForm SupportNik_CAnswered on January 15, 2018 at 05:44 AM
I did a test submission in your form and the Anonymous field was showing fine, here is the email response:
Could you please check if the field is showing fine now on your side as well?