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  • Profile Image

    Why is the email form not working?

    Asked by donmilton3 on September 26, 2012 at 12:09 PM

    I have a bit of a problem... On Donmilton.net/survey  A jot form was created. Because this was done through someone elses account, I am stuck trying to get the form working after the site was redeployed. I have insured that the email address don@donmilton.net is working... I have added your plug in to the new word press site.

    I am still not getting the email. I beleive there is another email associated with this form? donmiltonsandy@donmilton.net? I have not done any other editing at this point. When I submit the form I am getting the thank you message. I was wondering if you can help me trouble shoot this issue. thanks

     

    William Dargin

    Page URL:
    http://donmilton.net/survey

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    Answered by pinoytech on September 26, 2012 at 12:19 PM

    Hi William,

    Thank you for contacting us regarding on this issue. It seems that email address don@donmilton.net is in our bounce list. I will now remove your email address in our bounce list. 

    If you need further assistance, feel free to contact us at anytime.

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    Answered by donmilton3 on September 26, 2012 at 12:27 PM

    Great, I hope it works now... Boy that would be a blessing! William