How to properly setup coupon codes on payment form.

  • Profile Image
    SkateCityColorado
    Asked on December 30, 2017 at 01:27 PM

    I have a coupon code set up... the first who tried it, it charged them anyway.  Here is what I edited since then... pls tell me if it's going to work next time or if I am doing something wrong.

    I had "apply discount to" on "product", I changed it to "total".  Can/should it be on product?

    I did not have an amount entered for "minimum amount to receive discount" (or whatever that question says).  Now I put in $10.

    Here is the site https://www.jotform.com/build/73625593190158

    Thank you!  joe

  • Profile Image
    BDAVID
    Answered on December 30, 2017 at 04:23 PM

    I checked your form, and the coupons are well setup. I would just recommend you to enable the "Show total price on the form":

    1514668890showtotalprice.png

    So the users can see when the discount is applied:

    1514668974total.png

    Let us know if you need more help.