My account is suspended

  • bm2575
    Asked on December 30, 2017 at 6:54 PM

    Hi, I am paid for the full 1 year and my account just suddenly got suspended and it kicked me out. Please help we dedicated today for a project and now stuck. Why is it suspended?

  • David JotForm Support Manager
    Replied on December 30, 2017 at 11:17 PM

    We apologize for the inconvenience. Our phishing system suspended the account by error. One of your forms was being flagged as a suspicious phishing form. We have revised it, and there is nothing that violates our terms of use. We have whitelisted it to prevent this from happening again.