Account has been suspended.

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    Keith Smilie 
    Asked on December 31, 2017 at 12:28 AM

    I received the below email response. You may delete the entire form in question and I will pursue the link provided. Thank you.

    A new response has been received:
    JOTFORM
    Answered by John_Benson

    Your account got suspended because the form (http://www.jotform.us/form/72689051684164) is asking for credit card information using the Basic fields and this violates our terms of use.

    If you want to collect payment, please use our payment processor app. Here's sample guide: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal-Standard-

    We need to delete the guilty fields so we can re-activate your account immediately. If that is okay with you, please let us know.

    Thank you.


  • Profile Image
    BDAVID
    Answered on December 31, 2017 at 01:17 AM

    We have deleted those fields. Your account is active again. Open a new thread if you need anything else, we will be glad to assist you.

  • Profile Image
    keithsmilie
    Answered on December 31, 2017 at 02:43 AM
    Thank you for your assistance.
    ...