Why are some of my form submissions not visible?

  • Profile Image
    Asked on December 31, 2017 at 10:43 AM

    Please help! Regarding our active form, we need all submissions to be visible, and not just a part as it is now. We upgraded to a Bronze plan recently and all previous submissions (1316) were still visible, don't understand why it changed after that! Now only 526 (including some old and some new ones) are shown.

    Thanks for your help

    Catarina Mira

  • Profile Image
    Answered on December 31, 2017 at 12:53 PM

    Apologies for any inconveniences caused.

    All your submissions should be available now. Kindly confirm all your submissions are available now.

  • Profile Image
    Answered on January 01, 2018 at 04:42 AM

    Thank you! They are indeed all visible now.

    Happy new year!