Why my email ended in bounce list?

Hello, 

I am looking to start using my account for CADITUP.com and i got a message that says 

your email is in our bounce list. 

my account user name is CADITUP

I checked your email joey@caditup.com but it is not in the Bounce list now:

If it is some other email address, you can check by following: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

Also, here is how to prevent email bouncing issues: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

If you have any further questions please let us know.

Thank you!