what is autosuspended and why

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    Askplatinumnow 
    Asked on December 31, 2017 at 11:04 PM

    what is autosuspended and why

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    Ardian_L
    Answered on January 01, 2018 at 07:49 AM

    According to our Terms of use you can not require social security numbers in the form. It is forbidden to collect sensitive information. That's why your account has been suspended. 

    In order to re-activate your account we need to delete your form or the guilty fields. Please let us know if we can proceed. 

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    askplatinumnow
    Answered on January 03, 2018 at 07:43 PM
    okay. please reactivate our account.
    ...
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    Marvih
    Answered on January 03, 2018 at 10:29 PM

    I have now re-activated your account and removed the said offending field.

    You can now try logging in.


    Thank you.