Auto truncated word

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    Asked on January 01, 2018 at 11:27 PM


    I just notice that if we using text element, the word "transcript" will be auto truncated into "tran" only.

    I would like to type "Academic Transcript" but it become "Academic Tran" only.

    Can advise how to fix this?


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    Answered on January 02, 2018 at 02:33 AM

    Hi sbsadmin,

    Firstly, we are sorry for the inconvenience. 

    I have informed our development team about your encounter problem.

    We will fix that as soon as possible and keep you informed about the developments.

    Thank you for your understanding.

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    Answered on January 03, 2018 at 01:07 AM

    Hello @sbsadmin,

    Thank you for contacting us.

    The issue has been already fixed. Please clear your browser and form caches then, try it again.


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    Answered on January 03, 2018 at 04:38 AM

    Hi both,

    Thank you for the prompt action. The error has been fixed.