My IP is banned. Please restore access

  • I cannot access my forms, blocked IP address
    Asked on January 2, 2018 at 1:13 AM

    Hi, my laptop's IP address was flagged for possible phishing. Im not sure why, please help me restore it.

  • Kiran Support Team Lead
    Replied on January 2, 2018 at 4:51 AM

    Please provide us with your public IP address so that we can whitelist it from our end. You may search for 'What is my IP' in the Google or use https://www.whatismyip.com/ to know your public IP address.

    We will wait for your response. Thanks!

  • tlujan0001
    Replied on January 2, 2018 at 9:43 PM
    Hi,
    My IP is 98.210.45.230
    ...
  • Kiran Support Team Lead
    Replied on January 2, 2018 at 11:33 PM

    We have now whitelisted your IP address. Please try logging to your JotForm now and let us know if you need any further assistance.

    Thanks!