How can I cancel Auto-Renewal of my account?

  • majijancekova
    Asked on January 2, 2018 at 6:12 AM
  • mertc JotForm UI Developer
    Replied on January 2, 2018 at 7:13 AM

    Unfortunately, we do not have an option to disable the auto-renewal of your subscription. However, you can cancel your account before the renewal date.

    You can do that by following this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    I hope this information helps. Let us know if you have any questions.