Apply Non-Profit discount to our account?

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    Asked on January 02, 2018 at 10:19 AM

    We were recently approved for our non-profit discount, but we just paid the full price for our annual service renewal for Search Dog Organization of North America (SDONA).  Can we be credited for the new discounted price back to our credit card?  Thank you!

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    Answered on January 02, 2018 at 11:35 AM

    Checking on your account it seems the discount was applied since we mad a refund of the payment made today. Kindly check the transaction details below on the same.

    1514910914refund stripe.png

    Also if you check Invoice in_C3od7ZdaCH2KNd yu will see the Non-Profit charges have been applied.

    Below is how you can view your invoices: