Submission Date in PDFs is based on server time

  • Profile Image
    ciees
    Asked on September 26, 2012 at 07:41 PM

    Hi, jotform team !! How are you ?

    When a filled submision arrives as PDF to my dropbox, the time displayed inside the PDF is for example 10:00 (East Coast of USA, I guess) but the real submision time in my clock is 16:00 (Madrid, Spain) and this is the time I should collect. The difference is exactly 6 hours and for sure it is a tiny question of my setup, but I can't find it.

    I do not know if the autorespond to the user has the same error as well. How I setup it as well?

    Thanks a lot !!

  • Profile Image
    Mike_T
    Answered on September 26, 2012 at 08:10 PM

    Thank you for contacting us!

    This is the server submission time. I have created a ticket and forwarded it to our Development Team to see if we can find some solution on this.

    Email Autoresponder should be fine.

    We will get back to you as soon as we have any updates.

  • Profile Image
    ozan
    Answered on October 03, 2012 at 10:31 AM

    Hi,

     

    I've fixed the issue. From now on, submission date will be written in the user's choice of time zone.