- duvergerAsked on January 02, 2018 at 02:50 PM
Hello, every time I try to update my form it is saying that an unexpected error has occurred. I need to update the form as soon as possible.
- JotForm SupportNik_CAnswered on January 02, 2018 at 04:02 PM
I cleared your forms cache, could you please check if the issue persists on your side?
We'll wait for your response.
- duvergerAnswered on January 02, 2018 at 05:08 PM
Hi, thank you. But unfortunately it is still saying "unexpected error occured control_payment"
- JotForm SupportNik_CAnswered on January 02, 2018 at 05:38 PM
I checked your form again and I was able to replicate this issue.
I will forward it to our backend team for further checking.
We will inform you as soon as the issue is fixed.
Thank you for your understanding and patience.
- JotForm DeveloperoliviaAnswered on January 04, 2018 at 03:47 AM
We are sorry for the issue. It should be fixed.
Could you please check your form again and inform us?
Thank you for your understanding.
- duvergerAnswered on January 04, 2018 at 01:19 PM
it is fixed! thank you so much!