Error "unexpected error occured control_payment" showing instead of Payment field

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    duverger
    Asked on January 02, 2018 at 02:50 PM

    Hello, every time I try to update my form it is saying that an unexpected error has occurred. I need to update the form as soon as possible. 


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    Nik_C
    Answered on January 02, 2018 at 04:02 PM

    I cleared your forms cache, could you please check if the issue persists on your side?

    We'll wait for your response.

    Thank you!

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    duverger
    Answered on January 02, 2018 at 05:08 PM

    Hi, thank you. But unfortunately it is still saying "unexpected error occured control_payment"

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    Nik_C
    Answered on January 02, 2018 at 05:38 PM

    I checked your form again and I was able to replicate this issue.

    I will forward it to our backend team for further checking.

    We will inform you as soon as the issue is fixed.

    Thank you for your understanding and patience.

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    olivia
    Answered on January 04, 2018 at 03:47 AM

    Hello @duverger,

    We are sorry for the issue. It should be fixed.

    Could you please check your form again and inform us?

    Thank you for your understanding.

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    duverger
    Answered on January 04, 2018 at 01:19 PM

    it is fixed! thank you so much!