Why is my account overquota?

  • MicahL6010
    Asked on January 2, 2018 at 3:06 PM

    the form on my site say over quota? I cant find any data to say we have hit our quota?

  • Kevin Support Team Lead
    Replied on January 2, 2018 at 4:24 PM

    Your form seems to be working fine so far, I have also checked your account and it seems to be well under the limits, you can check the current usage and the limits for your account here: https://www.jotform.com/myaccount/usage 

    If you keep experiencing the problem, please try clearing your browser's cache or your website's cache as well. 

    Please let us know how it goes.