Unexpected Error Occurred Control_Stripe

  • NorthernPlainsDance
    Asked on January 2, 2018 at 3:28 PM

    Hello,


    I am having trouble with using Stripe on my forms all of a sudden. Whenever I click to edit anything within the payment box, it shows the message: "unexpected error occurred control_stripe." I created a new form from scratch and was able to put all of the product information and pricing in, but now when I try to click on it to edit it brings up the error. It seems to be doing that on all of my forms. Thank you.

    Jotform Thread 1336584 Screenshot
  • Marvih
    Replied on January 2, 2018 at 4:34 PM

    Please try clearing your browser's cache by following the guide on this link http://www.refreshyourcache.com/en/home/

    For now I have cleared your Form caches too, I have cloned one of your form and I was able to edit the Stripe Payment field.

    Unexpected Error Occurred Control Stripe Image 10


    Let us know if the provided solution above doesn't work.

  • NorthernPlainsDance
    Replied on January 2, 2018 at 4:40 PM

    Hello,


    Clearing the cache seems to have worked. Thank you!