Form is in restore mode

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    optimalonline
    Asked on January 02, 2018 at 04:22 PM

    Can you help with this issue?  I'm getting that message trying to preview or publish my form.  Is my account dormant?  

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    Jed_C
    Answered on January 02, 2018 at 05:24 PM

    Apologies for this inconvenience.

    It seems that your account was set to "Dormant" status since you have not recently logged in. I have reactivated your account and you should be able to view your forms now.

    Let us know if you need further assistance.