- optimalonlineAsked on January 02, 2018 at 04:22 PM
Can you help with this issue? I'm getting that message trying to preview or publish my form. Is my account dormant?
- JotForm SupportJed_CAnswered on January 02, 2018 at 05:24 PM
Apologies for this inconvenience.
It seems that your account was set to "Dormant" status since you have not recently logged in. I have reactivated your account and you should be able to view your forms now.
Let us know if you need further assistance.