- mjzwickAsked on January 02, 2018 at 05:17 PM
I have a form where a user can indicate they will pay by Scout account (an internal account for our scout troop), cash, check, or Square. However, I can't figure out how to make Square optional if they want to pay by one or more of the other three options but not using a credit care via Square. There does not appear to be a way to hide the whole square section either in case I wanted them to identify the payment options they wanted to use. The "Total Required" field is computed from the answers above. I was going to hide the cash, check, scout account, and square fields based on selections from above, but I could not determine how to hide the Square field. What am I missing? Thanks!
- JotForm SupportKevin_GAnswered on January 02, 2018 at 06:33 PM
First of all, please note that the Square payment field includes the products as well as the credit card fields so you will be hiding everything.
Now, you may do as you explained above, asking your user the payment method and show the corresponding field, this guide will help you showing/hiding fields based on the user's answers: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer
If you have questions, please let us know.