- nakudumuAsked on January 02, 2018 at 05:41 PM
I am having a similar issue with the Subscription form, which integrates with Stripe. I want to integrate it with Google Spreadsheet so that the data that clients submit goes directly to a spreadsheet. I follow the steps to give JotForm access to Google Spreadsheets but the green authentication button just cycles through, it never actually authenticates. I hope this can be resolved ASAP as I have a need to this form by Thursday for a business blog post announcing a new subscription service. Many thanks!
- JotForm SupportJed_CAnswered on January 02, 2018 at 05:54 PM
Apologies for this inconvenience.
I just tried the integration with Google Spreadsheet and was able to integrate my form successfully.
I have two suggestions:
1. Clear your form's cache by following the steps here https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache
2. Create and new form and see if you can replicate the issue.
Let me know how it goes.