Why aren't changes reflecting on the preview mode?

  • christylynndesign
    Asked on January 2, 2018 at 6:02 PM
    I'm having the same issue.
  • Christy Abram
    Replied on January 2, 2018 at 6:06 PM

    Neither of my forms are updating.

  • Kevin Support Team Lead
    Replied on January 2, 2018 at 6:18 PM

    I have been testing your forms and they seem updated, please see the screen-cast below: 

    Why arent changes reflecting on the preview mode?  Image 10

    I have cleared your forms cache so the latest version of it loads, if you're still not able to get the updates showing up on your form, please share us the link you're using? 

    If possible, please try replacing the sub domain "form.jotform" with "www.jotform", the changes may be a bit delayed as well, but if they do not show at all after some time, please let us know. 

  • Christy Abram
    Replied on January 2, 2018 at 6:25 PM

    It’s working. Thank you!