Unable to set the URL field as required

  • cbj1964
    Asked on January 2, 2018 at 8:35 PM

    Another issue I have is that I cannot make "URL (if you have one)" not required.

  • Jan
    Replied on January 2, 2018 at 8:41 PM

    I checked your form and I can see that the URL field is not set as required. In the Form Builder, select that field and right-click it. After that, choose the "Require" option. Here's a screen capture:

    1514943454requiredfield Screenshot 10

    Hope that helps. Thank you.

  • cbj1964
    Replied on January 2, 2018 at 10:43 PM
    Yes that is correct in form builder, but not in preview.
    Thank you
    Carolyn B. Josephs
    CJ Design & Consulting
    346 Route 6, #944
    Mahopac, NY 10541
    http://conta.cc/2xtghTG
    917-334-6385
    carolyn@cjdesignandconsulting.com
    www.cjdesignandconsulting.com
    www.calendly.com/cjdesignandconsulting
    ...
  • Richie JotForm Support
    Replied on January 3, 2018 at 1:23 AM

    I have cloned your form and it seems your Short Text Entry field with label "URL" can't be assigned as required although it seen already in the form builder.

    Unable to set the URL field as required Image 1 Screenshot 30

    Can you add a new Short Text entry and apply assigned as required, see if it will work in your preview. If it shows in the preview, kindly use the new field.

    Unable to set the URL field as required Image 2 Screenshot 41

    Also clear your form cache.

    How-to-Clear-Your-Form-Cache

    Hope this information helps.



  • cbj1964
    Replied on January 3, 2018 at 9:43 PM
    URL is not supposed to be required but preview mode showed it as required.
    Carolyn B. Josephs
    CJ Design & Consulting
    346 Route 6, #944
    Mahopac, NY 10541
    http://conta.cc/2xtghTG
    917-334-6385
    carolyn@cjdesignandconsulting.com
    www.cjdesignandconsulting.com
    www.calendly.com/cjdesignandconsulting
    ...
  • Richie JotForm Support
    Replied on January 4, 2018 at 12:33 AM

    Thank you for the clarification,I have checked your form and the URL field is not required.

    Here is a screen cast.

    Unable to set the URL field as required Image 1 Screenshot 20

    Please let us know if you need further assistance.