- firstname.lastname@example.orgAsked on January 02, 2018 at 11:02 PM
i am trying to request that my account send me a password reset but your site does not appear to be sending me this link. can you see what is going on with mysite please
- Maria mercerAnswered on January 02, 2018 at 11:03 PM
Hello - I can not reset my password can you please look into my account and tell me why I am not receiving the link.
I have already looked in the spam and it is not there
- Maria MercerAnswered on January 02, 2018 at 11:10 PM
please help me!
I have to reset my password for account email@example.com however you are not sending me the link when I am requesting it . It is not doing anything.
I checked the spam it is not there either.
Please look into this account firstname.lastname@example.org
thank you very much with urgency. maria
- JotForm Supportashwin_dAnswered on January 03, 2018 at 01:07 AM
It seems you have created one more thread for same issue and I have already responded to you in the following thread: https://www.jotform.com/answers/1336979-I-forgot-my-password