locked me out of my account

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    Asked on January 02, 2018 at 11:02 PM

    i am trying to request that my account send  me  a password reset but your site does not appear to be sending me this link. can you see what is going on with mysite please

    email: maxwellscny@gmail.com

    Thank you.


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    Maria mercer 
    Answered on January 02, 2018 at 11:03 PM

     Hello - I can not reset my password can you please look into my account and tell me why I am not receiving the link.

    I have already looked in the spam and it is not there


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    Maria Mercer 
    Answered on January 02, 2018 at 11:10 PM

    please help me!

    I have to reset my password for account maxwellscny@gmail.com however you are not sending me the link when I am requesting it . It is not doing anything.

    I checked the spam it is not there either.

    Please look into this account maxwellscny@gmail.com

    thank you very much with urgency. maria

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    Answered on January 03, 2018 at 01:07 AM

    It seems you have created one more thread for same issue and I have already responded to you in the following thread:  https://www.jotform.com/answers/1336979-I-forgot-my-password