I get a different layout when cloning a form

  • Profile Image
    CalderElearn
    Asked on January 03, 2018 at 06:49 AM

    Hi there,

    We keep on facing problems with Version 4 of Jotforms. Its not only annoying - it looks like we are be treated as B-testers. That is not what i pay for!

    Suddenly it seems no longer possible to clone a form.
    More precise: i can clone a form, but the result is not what i exspect it to be!

    This is how my original looks like:
    1514979757Jotform Origineel.JPG

    But this is what my clone looks like:

    1514979791Jotform Clone.JPG

    Can you please explain what is going wrong and fix it?

    Thanx,

    H. Raaijman
    heinie.raaijman@capabel.nl

  • Profile Image
    Adrian
    Answered on January 03, 2018 at 08:37 AM

    That is because JotForm now offers two types of Form Layout.

    All Questions in One Page (the original) and Single Question in One Page (the cloned).

    I have changed the Layout of your cloned form.


    You can also do that by going to Form SETTINGS, click the SHOW MORE OPTIONS button, then scroll down and find the Form Layout option, you can change it to which ever layout you want.

    1510081695432.gif


    To change the Layout of all the forms you create in the future, go to your Account Settings and change the Form Layout to All Questions in One Page.


    We are sorry for the inconvenience. Let us know if you need anything else.

  • Profile Image
    CalderElearn
    Answered on January 03, 2018 at 09:06 AM

    I'm very grateful for your help.

    It is truly a relief.

    Can't you send an newsletter 'what's new' every now and then so we know that something changed?

    H.

  • Profile Image
    Kevin_G
    Answered on January 03, 2018 at 10:20 AM

    In order to properly forward your request to our second level, I have moved it to another thread, we will assist you as soon as possible here: https://www.jotform.com/answers/1337468 

    Thanks.