Why can't I see my form submissions?

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    medinova
    Asked on January 03, 2018 at 07:09 AM

    When I go in to look at my submissions I can only see a date the form submitted and not the data?

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    Sabbir
    Answered on January 03, 2018 at 08:20 AM

    Can you try unchecking the option 'Europe Datacenter' from your account settings?

    Go to https://www.jotform.com/myaccount/data

    Uncheck "Store my data only in Europe" and check back your form submission again.

    1514985570europedata.jpg

    Let us know if it works or not.