Why can't I see my form submissions?

  • medinova
    Asked on January 3, 2018 at 7:09 AM

    When I go in to look at my submissions I can only see a date the form submitted and not the data?

  • Sabbir
    Replied on January 3, 2018 at 8:20 AM

    Can you try unchecking the option 'Europe Datacenter' from your account settings?

    Go to https://www.jotform.com/myaccount/data

    Uncheck "Store my data only in Europe" and check back your form submission again.

    1514985570europedata Screenshot 10

    Let us know if it works or not.