Changing the Sender Name of the email alert

  • Profile Image
    jhornik
    Asked on January 03, 2018 at 11:44 AM
    Also when receiving the email it's coming from Jotform and not Alakazam Travel when receiving the response to completing the form.  Here is the link:

    https://form.jotform.com/80005171666148

  • Profile Image
    Jan
    Answered on January 03, 2018 at 12:30 PM

    Are you referring to the Notification or Autoresponder?

    The Notification is the email that you will receive when someone completed the form. The Autoresponder is the confirmation email that the submitter will receive after submitting the form.

    You can change the Sender Name on the Recipients tab of an email alert. Here's how:

    1. In the Form Builder, click "Settings" and then go to "Emails" section. Select the email alert and then click the "Edit" button.

    151500054601-04-ok8bj.png

    2. Go to the "Recipients" tab and change the Sender Name.

    For the Autoresponder:

    151500044301-04-2yzlh.png

    For the Notification:

    151500045701-04-fucik.png

    Related guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings.

    Hope that helps. Thank you.