How to change the sender from Jotform to me?

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    raykischool
    Asked on January 03, 2018 at 11:57 AM

    Many thanks for the excellent service!

    I got this from my customer when using the event registration form from the template.

    Any solution for this? Plz see the attached image.

    Thanks!

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    Kevin_G
    Answered on January 03, 2018 at 12:41 PM

    It's possible to do that with two different methods, the first one masks our sender as your email address and the second one uses indeed your email server information, please check each method on the following guides: 

    https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    I hope this helps. 

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    raykischool
    Answered on January 03, 2018 at 04:43 PM
    Yes!
    Thanks
    Namaste,
    Makiko
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