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pablomghAsked on January 3, 2018 at 12:22 PM
There was no warning or reason. What is going on? I need access to my forms as soon as possible. I'm getting complaints from clients. Please help my ASAP
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ktyaguirreReplied on January 3, 2018 at 12:42 PM
Upon review of your account it was found:
http://www.jotform.us/form/80014885066154 to be collecting driver's licenses.
This is considered sensitive and personal information.
If you wish to still collect that data, you will need to add a signature field on your form in order for it not to be considered in violation of the Terms of Use
Please use a signature widget:
We have cleansed your form and reactivated your account.
Please add the widget first, then the requested information field, in order for the system to recognize it is a valid collection of data.
Allow 30 minutes for the system to reset and recognize your login and then start with your endeavor.
Thank you.