What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Excel Reporting Error

    Asked by dcowan on September 27, 2012 at 08:27 AM

    I view submissions for Daily, Landclearing and Yard Cleaner on a daily basis and use the exel option to download and open the report. Beginning this morning I am getting an error when attempting to open the file in exel. Please see attached screen shot. I have worked around this by opening with csv making the needed changes and saving as an exel 2003 - 2007. I would ilke to open it utilizing the exel option.



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    JotForm Support

    Answered by danieldlopezp on September 27, 2012 at 08:29 AM

    I am sorry for this issue, we think that it can be a general problem and a temporary bug, our developers will be working in this bug we will let you know about the improvements.

    Thanks for informing us