Adobe Muse: Embedded form works in desktop view, but not on mobile/tablet

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    ivasan
    Asked on January 03, 2018 at 03:27 PM

    Ninguno de mis formularios se ven en medidas responsivas de mis sitios web, si se ven medidas de escritorio pero en móviles no, ¿cual puede ser el problema?

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    aubreybourke
    Answered on January 03, 2018 at 05:37 PM

    Yes I can reproduce the problem. Your direct link to form http://www.jotform.co/form/43008482629861 works

    1515018739Dashboard - Chromium_064.png

    However, when the form is embedded on your website http://cladimaco.com/contacto.html it fails to load:

    1515018772Dashboard - Chromium_065.png

    I see you are using Adobe Muse. In that case please follow the instructions here for embedding your form:

    https://www.jotform.com/help/99-Adding-a-Form-to-Adobe-Muse


  • Profile Image
    ivasan
    Answered on January 03, 2018 at 07:55 PM

    gracias por la respuesta, realice el procedimiento pero sigue sin funcionar.


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    Marvih
    Answered on January 03, 2018 at 10:56 PM

    Could you please try embedding your form via iFrame Code it seems that there is a conflict with Adobe Muse javascript and Jotform's standard embed code which is in javascript.

    You can use the code below to replace the current embed code you are using.

    <iframe

          id="JotFormIFrame-43008482629861"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.co/43008482629861"

          frameborder="0"

          style="width: 1px;

          min-width: 100%;

          height:539px;

          border:none;"

          scrolling="no">

        </iframe>

    1515038141307.png


    Let us know if you need further assistance.

  • Profile Image
    ivasan
    Answered on January 11, 2018 at 02:21 PM

    Muchas gracias por la información, al parecer ya se soluciono, hice algo parecido, coloque el formulario por medio de iframe, y listo.