- JacquelineRussellAsked on January 03, 2018 at 04:25 PM
I spent some time creating an approval workflow (mostly based on this https://www.jotform.com/answers/742263-How-to-create-an-approval-workflow). It looks correct, but most of the conditions I set up don't work. Initially, I had conditions set up that would send emails based on a response from a supervisor, but after that didn't work I simplified it to "is filled". Still, no luck.
Thanks for any help!
- JotForm SupportKevin_GAnswered on January 03, 2018 at 06:43 PM
I have checked your form and the conditions you have will show some fields based on the Get Form Page URL widget and will trigger some emails based on the answer on a field as well.
Please note that the emails will be triggered only if they have been configured to be sent on edit, since the submission is being reviewed after the user originally submits it.
You can configure the emails to be sent on edit under the email wizard advanced tab:
Also, here is a guide that was created by the support team about a similar workflow, it's more detailed and covers the general settings about an approval workflow: https://www.jotform.com/help/432-A-General-Approach-on-Building-an-Approval-Process-Workflow
If you have questions, let us know.