Checkbox Widget: Dropdown is invisible in chrome

  • Ezma
    Asked on January 3, 2018 at 6:05 PM

    Hi,

    I have Create a form in JOTFORM and I used the widget checkbox in Dropdown, when I use the preview option to see my form every item appears perfectly but when I have downloaded the code source to my local workspace and open the form in any type of browser the widget wasn't visible, I send you the link to my form and a capture of the result. Thank you

    Jotform Thread 1338089 Screenshot
    Page URL: https://form.jotformeu.com/80026134819352
  • Jed_C
    Replied on January 3, 2018 at 7:52 PM

    Apologies for the inconvenience.

    Are you viewing the form URL directly or is it embedded to your site and you are viewing it from your site URL? I've tried viewing your form URL and was able to see the Widget Checkbox.

    1515027073checkbox widget Screenshot 10

    Kindly try to clear your browser's cache and see if that helps. Let me know how it goes.

  • Ezma
    Replied on January 4, 2018 at 3:24 AM

    Hi,

    Thank you for your answer, I am viewing the form URL directly but in local, and I found a solution. Actually I had to change the source file of the widget in the source code like this:

    1515054248sans http Screenshot 101515054264http Screenshot 21

  • Support_Management Jotform Support
    Replied on January 4, 2018 at 6:03 AM

    I'm glad you figured it out. You mentioned "I am viewing the form URL directly but in local" so I'm assuming you grabbed the full source code of the form and you're viewing it through localhost.

    That might be the reason why the widget isn't loading and why your solution worked. Viewing the form directly through any of the links below should display the widget without issues:

    https://www.jotform.com/80026134819352

    https://form.jotformeu.com/80026134819352

    If you see any more problems, don't hesitate to let us know.