- lforbesAsked on January 03, 2018 at 06:39 PM
Our form was working fine this morning but now shows a blank screen with our logo and the word Start and nothing else. Please advise. This campaign is live.
Lynn Forbes, Bay Area News Group.
- JotForm SupportKevin_GAnswered on January 03, 2018 at 08:35 PM
I have just tested your form and it seems to be working on my end, it may have been a temporary connection issue:
I have cleared your forms cache now, may you please check and let us know if the problem persists?
Please also try to load the form from a different computer or network.
We will wait for your response.
- lforbesAnswered on January 03, 2018 at 08:43 PMyes, looks like it's working now