- riskTVYMCAAsked on January 03, 2018 at 08:37 PM
I'm in the testing phase of my form and I'm finding that my SMS text notifications are only working 50% of the time. I have 1 or 2 conditions set up to send me a text on my iphone 8. Any advice or could you refer me to a past Q&A on the same subject?
- JotForm SupportliyamAnswered on January 04, 2018 at 12:34 AM
You can review your email activity to see how many emails were sent to send you SMS to your mobile service provider. This way, you will be able to find a trail to where the problem happens. If it's sent coming from the mail server, then there might have been a problem with the receiving end of the mobile phone service on delivering the SMS to you.
You may also review your email activity history in order to understand/view the status of your forms' email alert deliveries. You can refer to this guide for more information: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
If you have other questions, please let us know.