Form Error

  • GETBeacons
    Asked on January 4, 2018 at 12:33 AM

    When trying to use my form I get an error.  I did not have this problem before I 

    upgraded to a paid plan.

    I have gotten this error on 2 different computers in 2 different countries.

    Whe

    Jotform Thread 1338347 Screenshot
  • mertc JotForm UI Developer
    Replied on January 4, 2018 at 3:15 AM

    Hi GETBeacons,

    You seem to have the "Unique Submission" feature enabled. When you disabled the feature your form will be work as you want. 

    You can see how can do it from the following guide.

     

    1. SETTINGS > FORM SETTINGS 

    When you come to the Form Settings page, please click the 'SHOW MORE OPTIONS' button.

    1515052856Screen Shot 2018 01 04 at 10 Screenshot 10

    2. UNIQUE SUBMISSION

    You need to change the option from 'Check cookies only' to 'No Check'

    1515053360Screen Shot 2018 01 04 at 10 Screenshot 21

    1515053481Screen Shot 2018 01 04 at 10 Screenshot 32

    If you need any further assistance, please let us know.

    Thanks.