Form Error

  • Profile Image
    GETBeacons
    Asked on January 04, 2018 at 12:33 AM

    When trying to use my form I get an error.  I did not have this problem before I 

    upgraded to a paid plan.

    I have gotten this error on 2 different computers in 2 different countries.

    Whe

  • Profile Image
    mertc
    Answered on January 04, 2018 at 03:15 AM

    Hi GETBeacons,

    You seem to have the "Unique Submission" feature enabled. When you disabled the feature your form will be work as you want. 

    You can see how can do it from the following guide.

     

    1. SETTINGS > FORM SETTINGS 

    When you come to the Form Settings page, please click the 'SHOW MORE OPTIONS' button.

    1515052856Screen Shot 2018-01-04 at 10.5

    2. UNIQUE SUBMISSION

    You need to change the option from 'Check cookies only' to 'No Check'

    1515053360Screen Shot 2018-01-04 at 10.4

    1515053481Screen Shot 2018-01-04 at 10.5

    If you need any further assistance, please let us know.

    Thanks.