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JulieScottAsked on January 4, 2018 at 12:47 AM
Hello,
We are a non-profit and contract a third party to do our online forms for our events. We were charged an "Annual License Fee for Software, but it is my understanding that Jot Form is a subscription service. We want to make sure that we are not being taken advantage of.
Thank you,
Julie Scott
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Support_Management Jotform SupportReplied on January 4, 2018 at 3:36 AM
Hello Julie - No, we don't charge an annual license fee. JotForm is a SaaS-based platform and you will only be charged for the subscription plan you have chosen and nothing more.
Say, you aim to get the SILVER PLAN at a yearly subscription, you'll only pay for that plan alone every year, until you cancel your subscription. Have a look at our PRICING PAGE to learn more about the prices and limits per tier.