- yfrigiAsked on January 04, 2018 at 03:09 AM
My integration with mailchimp worked until Dec 27, 2017 when I stopped getting new submissions in MailChimp. I've checked the integration and everything in jotform says it is working properly but I'm still missing this week's submissions on mailchimp. Any ideas?
This is a re-post of a comment on How to Integrate with MailChimp
- JotForm SupportNik_CAnswered on January 04, 2018 at 06:24 AM
I checked your form and I was able to replicate this problem.
I forwarded this thread to our backend team for further checking, we will notify you further through this thread.
- JotForm SupportNeilVicenteAnswered on January 09, 2018 at 06:28 AM
I checked our logs and found out that the issue is caused by the encryption on your form, but the errors stopped January 7th.
Did you recently disable encryption for your form?
- yfrigiAnswered on January 09, 2018 at 11:58 AM
Yes. I had to disable it because otherwise it would not work. Now I have a mix of encrypted and unencrypted submissions and that makes it difficult when downloading csvs etc.