- DigiNazorgAsked on January 04, 2018 at 06:33 AM
If I set the setting on for Encrypted form response.
Than I will get a notification mail. But the email for automated response email to the filled in field of the form will not be send?
If I turn the setting for ecnrypted form respons off. The automated response email will work again.
why is that? and is it possible to send an automated response mail with encryption on?
- JotForm SupportJohn_BensonAnswered on January 04, 2018 at 08:42 AM
Unfortunately, the automated response will not work if the Encryption Form Data is enabled. For more information, please check this link: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#What-Happens-to-Uploaded-Files-on-Encrypted-Forms
Let us know if you need further help. Thank you.