How is upload space calculated? Is it total space used over time or the current total used?

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    gaittec
    Asked on September 27, 2012 at 11:40 AM

    I cleared all my submissions; but, the total used did not go down much.

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    moonzkie
    Answered on September 27, 2012 at 11:49 AM

    Hi,

    Deleting submissions won't reset or lower down your submissions capacity.   The number is reset on a monthly basis only and deleting submissions has no effect. 

    On the other hand, file uploads capacity do not reset.  So you will have to delete your submissions with files attached if you wish to free up some storage space.

    If you need further clarifications, please do let us know. Thank you.

     

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    gaittec
    Answered on September 27, 2012 at 11:54 AM

    Thanks,  I found the problem in additional directories that had files attached to submissions.  It is cleared up now.