2018 Submissions for a form not showing on a Visual Report

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    Asked on January 04, 2018 at 12:14 PM

    We use a form to have our hourly employees clock-in and clock-out.  I created a report for each employee using Visual Reports so they could check their entries whenever they want and make sure nothing is missing.  The last entry on any of their reports is from 12/31/17.  I checked and they have all submitted forms in 2018 but none are showing up in the visual report.  Thanks!

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    Answered on January 04, 2018 at 02:01 PM

    I run a couple of tests and I was able to see the issue you're experiencing.

    Please allow me some time to check this issue further and I will get back to you.

    Thank you!

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    Answered on January 09, 2018 at 10:39 AM

    We apologize for this delay, the issue is still being worked on, it is handled by our backend team now.

    I found out that if the report is "Order by" Ascending the dates are showing:

    1515511855Screen Shot 2018-01-09 at 4.27

    But not in proper order.

    So we are still checking this.

    We will update you further.

    Thank you for your patience and understanding.

    1515512246Screen Shot 2018-01-09 at 4.27