Google Sheet integration not working

  • trinityklein
    Asked on January 4, 2018 at 3:39 PM

    Since December 28, none of my submissions on my form are being populated on a Google Sheet via the Google Sheet integration.

    The form is https://form.jotform.com/72626628983167

    The Google Sheet is https://docs.google.com/spreadsheet/ccc?key=1AliARrRzKf-X-3OAvtV7qlrw1YoToM9zLbDv_iOpOZw

    It used to work prior to December 28. Now it doesn't. I'm at a loss as to what is happening. Can you help?

    Thanks.

  • David JotForm Support Manager
    Replied on January 4, 2018 at 5:47 PM

    Please remove the integration, and make a new integration: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet 

    All previous data will be updated in the new spreadsheet. Let us know if you need more help.

  • trinityklein
    Replied on January 5, 2018 at 3:06 PM

    OK, I did that and all previous data was updated. I did some test submissions and they also were added to the spreadsheet.  Thank you.

  • David JotForm Support Manager
    Replied on January 5, 2018 at 3:31 PM

    You are welcome, open a new thread if you need anything else, we will be glad to assist you.