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trinitykleinAsked on January 4, 2018 at 3:39 PM
Since December 28, none of my submissions on my form are being populated on a Google Sheet via the Google Sheet integration.
The form is https://form.jotform.com/72626628983167
The Google Sheet is https://docs.google.com/spreadsheet/ccc?key=1AliARrRzKf-X-3OAvtV7qlrw1YoToM9zLbDv_iOpOZw
It used to work prior to December 28. Now it doesn't. I'm at a loss as to what is happening. Can you help?
Thanks.
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David JotForm Support ManagerReplied on January 4, 2018 at 5:47 PM
Please remove the integration, and make a new integration: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet
All previous data will be updated in the new spreadsheet. Let us know if you need more help.
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trinitykleinReplied on January 5, 2018 at 3:06 PM
OK, I did that and all previous data was updated. I did some test submissions and they also were added to the spreadsheet. Thank you.
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David JotForm Support ManagerReplied on January 5, 2018 at 3:31 PM
You are welcome, open a new thread if you need anything else, we will be glad to assist you.