Lost all acrhived forms from Jotform Home

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    Anne Roise 
    Asked on January 04, 2018 at 03:51 PM

    There are no longer any forms showing up in "Jotform Home." There were over 100 last night. Please assist.

    The page says that I have created no forms.

    Thanks

  • Profile Image
    Kevin_G
    Answered on January 04, 2018 at 06:24 PM

     I cannot find any JotForm account related to your email address nor the domain of your email address. May you please share us the email address you used to open your account? 

    If you have the link to any of your forms, please also share us that so we can further check this. 

    Also, may be that you were using a guest account, guest accounts are stored on the browser's storage and they are cleared when you clear your browser, but having the link to a form may help us to locate the account. 

    We will wait for your response.