Internal Server Error

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    mlatneysr
    Asked on January 04, 2018 at 05:29 PM

    I'm attempting to change my credit card information and it appears there is an internal server error (error 500). Any idea when this will be resolved?


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    John_Benson
    Answered on January 04, 2018 at 07:31 PM

    I cleared your form cache on our server. I also checked our server and it is in good status. To change your payment method, please follow this guide: 

    https://www.jotform.com/help/330-How-to-change-my-Payment-Method 

    Please try it again and if the issue still persists, try using a different internet browser. 

    Let us know how it goes.