Are there mass issues regarding confirmation emails currently?

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    PUREInsurance
    Asked on January 04, 2018 at 09:53 PM

    No one registering via my registration form has received their confirmation emails over the last 24 hours. Is this a bigger issue via JotForm today? Or have I altered a setting on my site?

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    Marvih
    Answered on January 05, 2018 at 03:20 AM

    It is because the Change Email Condition recipient field is incorrect.

    On your email field, the field correct unique field name is {email87}

    1515140353320.png

    While on your Change Email Recipient conditional has {email}

    1515140399321.png

    Please change it to {email87} and hit SAVE.

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    PUREInsurance
    Answered on January 05, 2018 at 11:15 AM

    Thank you so much! I don't know how that changed!