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traineraliAsked on January 4, 2018 at 10:01 PM
I need to cancel my account. How can I download or save all my submissions prior to doing that? Thank you for your immediate attention to this.
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mertc JotForm UI DeveloperReplied on January 5, 2018 at 12:55 AM
Hi trainerali,
You can see how can you download your submissions from the following guide link.
https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF
Unfortunately, you cannot cancel your account but if you want, we can do that for you after you've saved your submissions.
Thanks.
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traineraliReplied on January 5, 2018 at 1:43 AMHow can I download all my submissions at once? Its only letting me download one at a time.
Also, Can I have the number to call for cancellation?
Thank you
From Trainer Ali & The Fit Body Boot Camp Team.....
......NOW GO EAT YOUR VEGGIES!
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TREVONReplied on January 5, 2018 at 6:06 AM
You can download the submission data all at once from the View Submission page of your Jotform user guide: -How-to-Download-Form-Submissions-as-Excel-CSV-PDF
Below is a demo on how to download submissions in PDF. You can choose Excel or CSV format also.
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TREVONReplied on January 5, 2018 at 6:07 AM
On the issue of canceling your subscription, Unfortunately at the moment we o not offer Phone support. You can still make the request on this thread and we will cancel your subscription.