How can I Downlaod all my submissions before canceling my account?

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    trainerali
    Asked on January 04, 2018 at 10:01 PM

    I need to cancel my account. How can I download or save all my submissions prior to doing that? Thank you for your immediate attention to this. 

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    mertc
    Answered on January 05, 2018 at 12:55 AM

    Hi trainerali,

    You can see how can you download your submissions from the following guide link.

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Unfortunately, you cannot cancel your account but if you want, we can do that for you after you've saved your submissions.

    Thanks.


  • Profile Image
    trainerali
    Answered on January 05, 2018 at 01:43 AM
    How can I download all my submissions at once? Its only letting me download one at a time.
    Also, Can I have the number to call for cancellation?
    Thank you
    From Trainer Ali & The Fit Body Boot Camp Team.....
    ......NOW GO EAT YOUR VEGGIES!
    ...
  • Profile Image
    TREVON
    Answered on January 05, 2018 at 06:06 AM

    You can download the submission data all at once from the View Submission page of your Jotform user guide: -How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Below is a demo on how to download submissions in PDF. You can choose Excel or CSV format also.

    1515150347submissions guide.gif

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    TREVON
    Answered on January 05, 2018 at 06:07 AM

    On the issue of canceling your subscription, Unfortunately at the moment we o not offer Phone support. You can still make the request on this thread and we will cancel your subscription.