Account AUTOSUSPENDED

  • griffinj9
    Asked on January 5, 2018 at 9:30 AM

    Good morning,

    I was editing a scholarship application template and deleted text that I did not need/want in the form and the form disappeared and the account closed.  Could someone assist me with either reactivation, deletion of the form (that caused the issue), or guidance on what to do next?

     

    I thank you in advance for your assistance.

     

  • ktyaguirre
    Replied on January 5, 2018 at 9:55 AM

    Upon review of your account. We found that your forms are in compliance with the Terms of Use.

    We apologize for the inconvenience this might have caused you.

    We have reactivated your account and your forms are available for you to keep on working on them.

    Allow 30 min in order for the system to reset and recognize your login.

    Thank you