- JeffreySmithAsked on January 05, 2018 at 09:39 AM
The credit card number for our account has changed. The account has been downgraded to a FREE account. I have updated billing info with new card number.
What do I need to do to restore the account to previous state?
- JeffreySmithAnswered on January 05, 2018 at 10:32 AM
It appears as though after updating info, and then upgrading, the account is restored to previous state.
This issue is resolved.
- JotForm SupportdavidAnswered on January 05, 2018 at 11:32 AM
I checked your account and it does look like the subscription was updated. As far as I can tell you should be all set.